Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A popup will open. It comprises elaborate information about all the actions that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a wide selection of instructional video clips describing how to use our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you searching for, check out our extensive Frequently Asked Questions database, which includes questions asked by actual customers and offers practical solutions. We periodically "revamp" our FAQ section with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of customer support engineers available 24x7 and eager to assist you with any issue. Each trouble ticket you send will be responded to within sixty minutes (the average ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.